A Fingertip Feel
A fire lieutenant orders his crew out of a house seconds before the floor collapses, and for years he believed the decision came from ESP.
Most leadership advice is a collection of stories and heuristics disconnected from any underlying theory. We use economics, psychology, and neuroscience to build a coherent framework for how leadership actually works.
A fire lieutenant orders his crew out of a house seconds before the floor collapses, and for years he believed the decision came from ESP.
Every act of leadership is a combination of the same handful of functions. Our framework is the lens that runs through every issue, every episode, and the book.
Wells Fargo set a cross-selling goal of eight products per household, and employees met the number by opening millions of accounts customers never asked for.
Marching on an enemy camp in 1861, Ulysses Grant found it abandoned and understood the other colonel had been as afraid of him as he was of them. He had never before thought about the fear and uncertainty of the opposing side.
A field guide to the six economic principles behind good leadership decisions.
Rob Shaw, founding President and CEO of Echelon Bank and a 27-year Tampa Bay banker, on the soft information behind every good loan, the culture of a brand-new bank, and why character is the only hard no.
A weekly dispatch and a long-form essay at least once a month. No fluff, no funnels.
Free. Unsubscribe in one click.
You're in.
Watch for a welcome email.